Family Pet Veterinary Center at 1215 Prospect Avenue in West Des Moines, Iowa

Customer Reviews about Family Pet Veterinary Center

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  We have received nothing but the best care from all the staff and veterinarians working here. Our dog loves coming to the vet if even just to pick up food.
  August 09, 2017

  by Cara Collins
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  Best vet around! We are so happy we changed to Family Pet Vet. I am so happy with their care. They are great to the whole family. They let my four year old listen to his dogs heartbeat. I could not ask for a nicer and caring place to take my dogs! I forgot add that they also sent me a homemade thank you card (though it looks very professional) and it is so cute and thoughtful.
  April 03, 2017

  by Home grown Iowan KRL
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  Outstanding team of veterinarians. I volunteer and foster for a local rescue organization and have taken three cats to both their Norwalk and West Des Moines locations. My vet at the time had been unfavorably treating one of the three cats with no luck. After 5 months of trying to find a diagnosis for her, I decided to try Family Pet. I was seen promptly, and left with a plan for her. She was suspected to have IBD. After seeing them, she improved. Took her for an ultrasound (they have so much equipment and know what they are doing!) and confirmed she was suffering from IBD. Within a week, she felt better, was gaining weight, and her accidents were dwindling quickly. I was so impressed and so relieved that she was comfortable and we knew what we were going to do for her. I have since taken in two more cats to the West Des Moines location and met with Dr. Jen. She spent almost an entire hour looking at one of cats that was in horrible condition. She sent me home with medications for him and he improved! It was heartbreaking to see him suffer, but after seeing Dr. Jen you can imagine what a comfort it was for both him and I. I am taking him back to have his teeth fixed up and nurse him back to health. I was shown better ways to clean their ears, their eyes and information on what to look for and thorough intructions on how to treat my other cats I foster. They carry an additive to add to their water for dental care and that is a proactive approach I appreciate so much. Dental problems can cause so much damage to your pet, wow. I would strongly suggest that everyone take their pets in for regular dental checkups. It is SO important. The third cat was seen for a general wellness checkup and is my own personal pet. He is feline herpes positive and my previous vet had told me he had a polyp in his ear and it could be removed. She charged me for surgery to remove it, I picked him up and she advised me she had tried to remove it but could not and had ruptured his eardrum in the process. He returned home with me and I continued to moniter his ears. There was no sign of damage at all to that ear. After seeing Dr. Jen she promptly advised that he did not have a polyp after all. (I was relieved, but irritated that I had spent almost $400 at my previous vet to treat it. Money down the drain.) His teeth were also in poor condition due to the herpes virus. She removed four of his teeth which she showed me had to come out. He was back to crunching his food in a week. Imagine my relief?! I wasted so much money and time before going to Family Pet. I was frustrated beyond belief. Everytime I have taken a cat to Family Pet and seen Dr. Jen we have resolved their problems. Anyone who wants to adopt a rescue cat wants them to be in excellent health. I can send them home with a new owner now and have faith that they will enjoy them to the fullest and I can confidently say they are in excellent health and provide them with accurate documentation to prove it. I cannot praise them enough. Don't waste your money going somewhere with no results. Its hard on your pet and hard on you. I am a lifetime client with them. When my fosters are happy, I'm happy. I strongly recommend you take your animal(s) in to see them and see what is going on. We as humans cannot see and know the hidden issues that may be taking away years from your pets life and your time together. Noone wants to give up even a day with their animal, thats for sure. We signed up for the Care Credit program (which you can use yourself for personal services you need, eye care, medical care, a long list of things) and I can't stress enough to get this and have it. Your pet might be good today, but may have an issue in the near future. Noone can know. The fear of not knowing how to pay for an emergency is removed with this program. Have it, use it for proactive care. Especially dental. No more insurance programs you pay monthly for. No more wondering what is covered or pre existing. It covers it all and you just use it ad you need it.
  March 09, 2017

  by Corrie Goforth

Opening hours Open now

Today: 08:00 am — 02:00 pm

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About Family Pet Veterinary Center in West Des Moines